Service information for VideoScan

Frequently asked questions

• VideoScan 1.01 crashes when trying to open the Profile comparison view
  This is caused by a compatibility issue of a Microsoft system dll (mfc42.dll) and can be fixed by updating to VideoScan version 1.02

• I cannot re-open the image document if I have set a manual baseline and then save the image
  There is an error in the routine saving the manual baseline. Please download the file VSUpdate.exe (165K) available here and execute it to install the corrected part of the software